COMPANY TERMS AND CONDITIONS

 

PRICES

Prices indicated are based on vehicles with average levels of soiling, vehicles that are particularly dirty or require the removal of pet hair or sand will be subject to an additional charge.Prices are subject to final confirmation upon inspection of the vehicle. The removal of pet hair or sand from any vehicle will incur minimum surcharge of £25 and will increase depending on the size of area to be cleaned.

CANCELLATION

Please give us as much prior notice as possible in the event you may need to cancel your appointment.Company policy is that a minimum of 48hrs notice is required for cancellations if this is not adhered to your deposit will be retained.

VALUABLES & PERSONAL ITEMS

If you have booked a service with me it is your responsibility to remove all your personnel belongings and valuables as valet solutions will not be held responsible for the loss or damage of any valuables or personal items. Please note all remaining items will be considered as rubbish and will be removed and binned.

BABY SEATS

Child safety/booster seats must be removed and refitted by customers. Under no circumstances will Valet Solutions remove or refit child safety/booster seats.

INSURANCE

For my customer’s peace of mind, my bespoke insurance policy allows me not only to drive your vehicle but also covers me to work on it.I also have extensive public liability cover. Insurance documents are available for inspection upon request. 

DAMAGE

Valet Solutions will not be held responsible for any damage to your vehicle arising from any ill-fitting trim, lose or faulty parts, door mirror’s that are held on by tape etc. please ensure you make us aware of any potential problem’s or damage before the start any of my services which you have booked. You may request a vehicle inspection report prior to the start of any work you have booked.

TRAVEL (mobile service)

Travel is included in the prices within a 15 mile radius of my base in Derry/Londonderry. There is a 22 pence per mile charge for out of area services.

SAFE WORKING AREA (mobile service)

Company policy is that I will work only in the following areas, a large private driveway, small industrial estates and staff car parks with the appropriate permission. Public car parks and on the side of the road is strictly not permitted.

WEATHER CONDITIONS (mobile service)

If you have an undercover area or a suitable garage, we can still valet your vehicle, if this is not the case we will contact you by phone to confirm cancellation and to reschedule a more suitable appointment.

PAYMENT

Payment methods debit/credit card, pay pal or bank transfer NO CASH OR CHEQUES.

By booking with us, you acknowledge and agree to have read the above company T&C’s.

ALL WORK CARRIED OUT BY APPOINTMENT ONLY!